Evaluation of a Mentoring Program for PTSD Clinic Managers in the U.S. Department of Veterans Affairs

Objective:

This evaluation study elicited feedback from participants in a novel program intended to help posttraumatic stress disorder (PTSD) clinical managers address organizational challenges in providing services and improving care.

Methods:

Program participants were invited to respond to an online survey developed for this study; 46% (N=121) responded.

Results:

Two-thirds of survey respondents had engaged in mentoring program activities ten or more times in the past six months. Roughly half the respondents reported that the program helped them be more connected to other clinics, learn about innovations in care, and feel more supported. Those who participated more often (β=.25, p<.01) and rated their mentors highly (β=.59, p<.01) reported greater benefits from the program.

Conclusions:

Mentees who were actively engaged with the mentoring program reported significant benefits. Efforts are under way to enhance the program by strengthening mentor selection and training.