A decade ago, for a book, I interviewed several hundred people who had been institutionalized for mental illness and who had, to varying degrees, recovered enough to return to the world most of us live and work in. I asked them what had made the difference, and they attributed their good fortune to many things: medications, doctors, social workers, therapists, religion, and various programs. But in all instances, they said that the key had been a relationship—the presence in their lives of somebody—professional, family, or friend—who believed in them, who talked with them, and who was committed to staying with them for the duration.