One case, presented in the book, that succeeds in demonstrating that welfare reform can benefit the community is "Utilizing Hotline Services to Sustain Employment." In Santa Clara County, California, a hot line service was created as a response to new government policies, emphasizing the development of welfare-to-work plans. Serviced by a collaboration of community partners, the hot line helped people find effective ways to deal with crises on the job. By providing this practical support, the hot line and its community allies worked together to move people from cash assistance to sustained employment. This case study proves that by responding to welfare policy changes, new social service programs can resourcefully address important issues in a community. Even more, welfare reform can be reflected in stronger community partnerships.