The article by Dr. Halpern and her colleagues in this issue demonstrates that ethics can be more than public relations fluff and that "ethical managed care" need not be an oxymoron. These authors show how abstract ethical concepts like "autonomy," "beneficence," and "distributive justice" can be defined in operational terms, promoted by managerial strategies, and measured to ascertain results. The study used the tools and language of management—dare I say it, of managed care—to enhance performance and accountability for values that are more typically addressed by means of pious pronouncements and hand-wringing.