The book also discusses public policy, support service needs, and training and education needs, and the authors outline ways to improve them. At every step, areas for future research are highlighted, so that the book not only is a factual resource, but it also encourages the reader to think about ways in which care might be improved in the future. Advances in case management systems, community-based services, and outcome monitoring are the areas in which most progress has been made in the past decade.