0
Get Alert
Please Wait... Processing your request... Please Wait.
You must sign in to sign-up for alerts.

Please confirm that your email address is correct, so you can successfully receive this alert.

1
Letter   |    
"Patient" versus "Client"
Verinder Sharma, M.B., B.S., F.R.C.P.(C.); Diane Whitney, M.D., F.R.C.P.(C.); Shahé S. Kazarian, Ph.D., C.Psych.; Rahul Manchanda, M.D., F.R.C.P.(C.)
Psychiatric Services 2000; doi: 10.1176/appi.ps.51.5.677-b

In Reply: We agree with Mr. Kensinger's view about the contextual nature of the use of terminology. In our study, we did not examine specifically the preferences of service providers and service recipients for the term "customer." However, the term was not suggested by any of the service providers in our "other" category, nor was it endorsed appreciably by service recipients. Interestingly, according to Collins English Dictionary (1), one of the meanings of "client" is "customer."

As we discussed in our article, the difference in the use of terms in Canada and the United States may be in part related to universal versus managed care delivery systems. The choice of term is perhaps a matter of personal preference and not the literal meaning from the dictionary.

We thank Dr. Cahn for his comments. To the best of our knowledge, there are no systematic data to support the increased trend in use of the term "client" over "patient." Although the literal meaning of the terms may differ, the choice of the word really refers to the connotation inferred by the individual. As noted above, one meaning of the word "client" is "customer," a term in vogue but not preferred by our study population. We doubt if our colleagues and patients actually looked in a dictionary to decide on their preference for describing a service recipient.

Collins English Dictionary. New York, HarperCollins, 1998
 
+

References

Collins English Dictionary. New York, HarperCollins, 1998
 
+
+

CME Activity

There is currently no quiz available for this resource. Please click here to go to the CME page to find another.
Submit a Comments
Please read the other comments before you post yours. Contributors must reveal any conflict of interest.
Comments are moderated and will appear on the site at the discertion of APA editorial staff.

* = Required Field
(if multiple authors, separate names by comma)
Example: John Doe



Related Content
Books
Gabbard's Treatments of Psychiatric Disorders, 4th Edition > Chapter 22.  >
Dulcan's Textbook of Child and Adolescent Psychiatry > Chapter 30.  >
Dulcan's Textbook of Child and Adolescent Psychiatry > Chapter 30.  >
Dulcan's Textbook of Child and Adolescent Psychiatry > Chapter 30.  >
Dulcan's Textbook of Child and Adolescent Psychiatry > Chapter 30.  >
Topic Collections
Psychiatric News
PubMed Articles