The first 24 pages are divided into clearly written summaries of the issues and regulations affecting contracts with providers, contracts with enrollees, mandatory coverage, and operations of managed care organizations. Topics such as any-willing provider-freedom-of-choice laws, provider due process, gag clauses, and financial incentives are covered in the section on contracts with providers. Preexisting conditions, confidentiality, appeals of denials of coverage, and termination and continuation of coverage are covered in the enrollee-contract section. The mandatory-coverage section deals with legislatively mandated benefits such as mental health parity, experimental treatments, and maternity length of stay.