Take, for example, the chapter on "Mental Health Care Costs: Paucity of Measurement," by McCrone and Weich, which succinctly presents the case for including costs as part of an evaluation, hits all the conceptual and methodological issues square on the head, and then summarizes the component findings (in tabular form as well as text) of some 49 studies of community care that included an economic evaluation. Another example is the chapter by Ruggeri on satisfaction measures. It offers a fine discussion of why consumers' views have not been regarded as making a "relevant contribution to service evaluation" and argues that they are a necessary but not sufficient component in outcome studies. The author also summarizes the findings from 16 studies of satisfaction.