In the last few years, the British National Health Service, local
government social services departments, the welfare benefits system, and
the organization of primary health care in the United Kingdom have
undergone major reforms that have had significant effects on mental health
services. Local social service departments were given the lead role in
purchasing and coordinating community supports for persons with mental
illness, but were not given enough funds to arrange adequate services. In
the National Health Service, an internal-market approach, in which local
health authorities could contract with any provider or group of providers,
was introduced. This purchaser-provider split has created a climate of
competition in a traditionally collaborative environment and has reduced
staff morale. Similar but separate case management models were introduced
in both the health service and the social service departments, which has
led to inefficiency in planning care for individual patients. Opportunities
were created for general practitioners to use capitated funds to purchase
specialty care directly from providers. This arrangement resulted in an
initial emphasis on care for less severely mentally ill patients, although
some general practitioners are beginning to explore new approaches for
supporting severely ill patients in the community. On the positive side,
the reforms have led to greater involvement of patients and their families
in planning service delivery. However, the authors suggest that policy
makers in the U.K. seem to be repeating many of the mistakes made by
American mental health systems in the 1960s and 1970s.
Abstract Teaser