OBJECTIVE: States finance some community-based mental health services
through purchase-of-service contracts. The study examined ways in which six
states monitor these contracts. METHODS: Data were gathered during site
visits to Massachusetts, Michigan, New York, Oregon, Tennessee, and Texas,
where more than 100 state policy makers, providers, consumers, and
advocates were interviewed about mental health purchase- of-service
contracting. Relevant documents about contracting practices for mental
health services in each state were also examined. RESULTS: Findings suggest
that states monitor their mental health contracts in two ways. First,
long-term contracts are monitored using traditional methods, focusing on
the structure and process of delivering services. Newer contracts for
specific services are more likely to be monitored using performance
measures currently being developed. States have had difficulty creating and
implementing performance-based contracting for publicly funded mental
health services. CONCLUSIONS: It is likely that contracting will continue
to be the method states use for future policy initiatives. It may be more
appropriate for policy makers to set their sights on developing a
simplified set of outcome measures that will give them some information
about provider performance, even if the information is imperfect.
Abstract Teaser