The author describes his two years of experience as a physician reviewer
for two managed care companies. With case examples, he illustrates how the
training process and his early activities as a reviewer increased his
awareness of the need for accountability in psychiatric practice. He
describes several issues that he had to clarify before he felt comfortable
in the reviewer's role. Among them were the need for psychiatrists to
practice more crisis intervention; the difference between intensive
treatment and 24-hour inpatient care; the need to find alternative
solutions to situations in which patients are hospitalized for social or
logistical reasons; the need for careful discharge planning; and the need
to recognize and deal with the adversarial relationships that develop with
colleagues whose cases are reviewed. The author offers a typology of the
interactions that occur between physician reviewers and attending
psychiatrists. He concludes that reviewing may have both salutary and
detrimental effects on psychiatric practice.
Abstract Teaser