This brief paper only hints at the richness of data produced by combining qualitative and quantitative methodologies through triangulation. As a result of the strong consumer voice provided by ethnography, we were able to breath life into quantitative results, which, when reported alone, tended to lie rather flat on the page. Indications are that if triangulated methodology were to become more widely used in mental health settings, it would provide data superior to that provided by either qualitative or quantitative methods used alone.
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