Patients' satisfaction with the process and outcome of transfer between units of a private psychiatric hospital and the immediate impact of the transfer were examined through chart reviews (59 patients) and interviews (29 of the 59 patients). Results suggested that most patients were satisfied with the transfer and were not adversely affected by it. Satisfaction was positively correlated with briefer hospitalization, feeling better (less anxious or depressed) after transfer, and being informed ahead of time about the program on the new unit. The adversely affected patients had f ewer previous hospitalizations at the current facility, were transferred sooner after admission, and bad briefer current stays. No relationship was found between adverse effects and dissatisfaction. Patients suggested that better communication, more information about the new unit, and more advance notice would be helpful.