Motivational Management: Coping With Burnout
Abstract
Burnout, the emotional state that accompanies an overload of stress, generally has been ascribed to organizational or personal causes. Motivational management is an approach to identifying the causes of burnout among workers and determining ways to effectively intercede. The authors conducted workshops to help staff combat burnout at a public health agency, a small community hospital, and a preschool for handicapped children. During the first phase of the workshop participants generated a list of problems that contributed to their sense of burnout. They then assigned each problem a personal, organizational, or environmental cause. During the second phase participants decided who should accept responsibility for developing and executing strategies for change. The authors believe motivational management techniques can also be used to explore burnout in other roles such as those of parent, child, friend, or community member.
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