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Taking Issue   |    
Listening to and Involving Consumers in Research
Laura Van Tosh
Psychiatric Services 2013; doi: 10.1176/appi.ps.640503
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consultant, Portland, Oregon

Copyright © 2013 by the American Psychiatric Association

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We are at an important juncture in the health care field, with a growing emphasis on patient-centered care that is driven by patients’ preferences. Patients are increasingly asked to give their opinions in satisfaction surveys. They are regularly invited to test new products and provide feedback to researchers—information that is then used to inform broader decisions that have an impact on patients’ health and well-being. Consumers are invited to describe their treatment preferences and experiences on user-friendly, Web-based platforms, such as the one developed by Patricia Deegan, to facilitate shared decision making with treatment providers.

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