Predictors of Job Satisfaction Among Peer Providers on Professional Treatment Teams in Community-Based Agencies

Objective

The purpose of this study was to examine factors that predict job satisfaction among peer providers employed on professional treatment teams in community-based behavioral health agencies.

Methods

Surveys via Internet and postal mail gathered data from 100 members of the National Association of Peer Specialists who met study criteria. A multiple regression analysis was conducted to evaluate role clarity, psychological empowerment, supervisory alliance, coworker support, and inclusion and exclusion in organizational processes as predictors of job satisfaction.

Results

The regression analysis revealed that of the five predictors, role clarity and psychological empowerment were significant predictors of job satisfaction when analyses controlled for age, level of education, and tenure.

Conclusions

The results of this study reveal that peer providers found satisfaction in an integrated work environment that included clearly defined roles, independent functioning, and respect for the expertise that peer providers possess.