Almost lost in the polemics about the evils of psychiatry are two important points. First, there have always been, and probably always will be, charlatans eager to take advantage of human misery by offering magical cures, instant relief, and the secret to living happily forever. Many of these swindles have been promoted as "psychotherapy," which leads to the author's second valid observation. As consumers of mental health services, we must be vigilant and demand information about efficacy, safety, and alternative treatments. He is also correct that mentally ill people can do a great deal for themselves, including avoiding self-destructive lifestyles, becoming involved with helping others, and developing their own support networks.