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Columns   |    
Research & Services Partnerships: Lessons Learned Through a National Partnership Between Clinical Leaders and Researchers
JoAnn E. Kirchner, M.D.; Lisa K. Kearney, Ph.D.; Mona J. Ritchie, M.S.W.; Katherine M. Dollar, Ph.D.; Angela B. Swensen, M.S.W.; Mary Schohn, Ph.D.
Psychiatric Services 2014; doi: 10.1176/appi.ps.201400054
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Dr. Kirchner and Ms. Ritchie are with the U.S. Department of Veterans Affairs (VA) Mental Health Quality Enhancement Research Initiative, Central Arkansas VA Healthcare System, North Little Rock, and with the Department of Psychiatry, University of Arkansas for Medical Sciences, Little Rock (e-mail: joann.kirchner@va.gov). Dr. Kearney, Dr. Dollar, and Dr. Schohn are with the VA Office of Mental Health Operations, Washington, D.C. Dr. Kearney is also with the Department of Psychiatry, University of Texas Health Science Center, San Antonio. Ms. Swensen is with the Veterans Research and Education Foundation of Saint Louis (d.b.a. Vandeventer Place Research Foundation), St. Louis, Missouri. Lisa B. Dixon, M.D., M.P.H., and Brian Hepburn, M.D., are editors of this column.

Copyright © 2014 by the American Psychiatric Association

Abstract

This column describes lessons learned by U.S. Department of Veterans Affairs (VA) researchers and clinical operations managers while they were engaged in a unique partnership. In this partnership, researchers turned generalizable lessons from implementation research into actionable guidance for use by clinical managers in implementing health care system change. The lessons learned are reflections about the necessary foundations for partnering, the importance of relationships, the need for regular communication, and the need to recognize and adapt to partners’ timelines and time constraints.

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References

Craig  TJ;  Petzel  R:  Management perspectives on research contributions to practice through collaboration in the US Veterans Health Administration: QUERI Series.  Implementation Science 4:8, 2009
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Mitchell  P;  Pirkis  J;  Hall  J  et al:  Partnerships for knowledge exchange in health services research, policy and practice.  Journal of Health Services Research and Policy 14:104–111, 2009
[CrossRef] | [PubMed]
 
Chafe  R;  Dobrow  M:  Health services researchers working within healthcare organizations: the intriguing sound of three hands clapping.  Health Policy 4:37–45, 2008
 
Atkins  D: QUERI: Connecting Research and Patient Care. Presented at the HSR&D Field-Based Meeting. Indianapolis, Ind, US Department of Veterans Affairs, July 2010
 
Kirchner  J;  Edlund  CN;  Henderson  K  et al:  Using a multi-level approach to implement a primary care mental health (PCMH) program.  Families, Systems and Health 28:161–174, 2010
[CrossRef]
 
Ritchie  MJ;  Dollar  KM;  Kearney  LK  et al:  Responding to needs of clinical operations partners: transferring implementation facilitation knowledge and skills.  Psychiatric Services 65:141–143, 2014
[CrossRef] | [PubMed]
 
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